View Items on Request

Do you want to view your items on request?  Click My Account located on the bottom of the screen or from the Book River.  When you click the My Account drawer, if you have not logged on to the system, a log on dialog box prompts for your credentials. Type your Library ID/PIN or User Name/Password credentials.  If you forgot your credentials or for more information on how to access your account, see Log On.  If you do not have an account, register for a temporary library card or see your librarian to set one up.

Depending on your library's policy regarding Requests, the following may not be available to you.  Consult your librarian if you are unfamiliar with the Request procedures.

Once logged on, click Requests, as shown in the example below.  Depending on your library's setup, Holds might display instead of Requests, but either way the meaning is the same.

A list of items you have placed on request with your library displays.  On the upper-portion of the Requests page in the middle column, you will find the item's status or queue position and pickup location.  In the third column, Suspend, Re-activate, and Cancel buttons display depending on the item's status.  For more information on these options, see Cancel Items on Request, Suspend Items on Request, or Re-activate Items on Request.

The queue lets you know the status of your request at all times.  Each requested item shows one of the following: Arrived, Suspended, In Transit, or [number] in queue.  The meaning of each status is discussed below:

• Arrived:  When your request displays Arrived, this item is ready to be picked up by you.  Once your request has been picked up from the library, the requested item is automatically moved from Requests over to Loans.  

• Suspended:  When your request displays Suspended to [date], this item has been postponed until a later date.  

• In Transit:  When your request displays In Transit, this item is being transferred from one library location to another library location.  Once this item arrives, you are next in line to receive it.  

• [number] in queue:  For example 3 in queue, means there are two borrowers in front of you.  

An example of the Requests page with these buttons are shown below.

Depending on your library's setup, on the lower-portion of the Requests page, you might display a Bookings heading along with any outstanding bookings requests.  The only button available for bookings is Cancel.  For more information on this option, see Cancel Items on Request.  An example of Bookings is shown below.

Would you like to print the Requests page?  Click the Print button, as shown below.  

A pop-up window displays several options, as shown below.

Select Current Requests and then click Print.  

Note:  Check with your librarian for the library's policy on printing.  Print fees may be involved.

To log off or to continue with your current session, click the X located to the right of the My Account drawer, as shown in the example below.  

You are redirected to the Titles search page; continue as desired or select Log Off.