Place Multiple Items on Request

Would you like to request multiple items on a page all at once?  The process is very easy.  Depending on your library's setup, this option may not be available at this time or the Request button might only be displayed if the item is currently checked out.  Therefore, you would not be allowed to place a request for available items located on the shelf.

 

Where can you place multiple items on request?  Multiple requests can be placed at the following two locations:  Titles page or My Lists.  Both of these options are discussed below.  Note:  The word Hold might display instead of Request, but either way the meaning is the same.  

 

 

batch_request-check_boxes.png

 

Selecting the check box highlights the title bar of the item and activates the pushpin, as shown below.

 

batch_request-selecting_check_boxes.png

 

Click the pushpin pushpin_icon.gif button displayed at the top of the result list, as shown in the example below.  This option is only available from the Titles page.

 

batch_request-pushpin.png

 

If you have not logged on to your account, a log on dialog box prompts for your credentials. Type your Library ID/PIN or User Name/Password credentials.  If you forgot your credentials or for more information on how to access your account, see Log On.  If you do not have an account, see your librarian in order to set one up.

 

Once logged on, a dialog box appears with a drop-down list to allow you to select the location as to where you want to pick up the items once they arrive.   After you have selected your location, click the Request button located to the right of the drop-down list, as shown in the example below.  

 

batch_request-pickup_location.png

 

A message displays advising whether your requests were placed successfully.   All successful requests are now located under Requests in My Account.  When the status states Arrived in the middle column, the item is ready for pickup at the location specified.

 

If you are denied approval for some or all requests, a message displays advising which items are unsuccessful.  By hovering over the blue question mark, a pop-up displays advising why that item cannot be placed on request.   Some reasons why you might be denied:

 

 

Check with your librarian if you require further assistance.  

 

For information on how to view your items on request, see View Items on Request.  If you would like to request a specific copy, see Place Item on Request.

 

 

my_lists_displaying_list_for_requests.png

 

Once your list displays, select the check box(es) for the items you want to place a request.  Tip!  To select all of the items in your list at once, click the check box located to the right of Request Selected.  An example is shown below.  

 

my_lists_requests_check_boxes.png

 

Next, click the Request Selected button, as shown below.  

 

my_lists_request_selected.png

 

A dialog box appears with a drop-down list to allow you to select the location as to where you want to pick up the items once they arrive.   After you have selected your location, click the Request button located to the right of the drop-down list, as shown in the example below.  

 

my_lists_batch_request.png

 

A message displays advising whether your requests were placed successfully.   All successful requests are now located under Requests in My Account.  When the status states Arrived in the middle column, the item is ready for pickup at the location specified.

 

If you are denied approval for some or all requests, a message displays advising which items are unsuccessful.  By hovering over the blue question mark, a pop-up displays advising why that item cannot be placed on request.   Some reasons why you might be denied:

 

 

Check with your librarian if you require further assistance.  

 

For information on how to view your items on request, see View Items on Request.  If you would like to request a specific copy, see Place Item on Request.

 

WARNING!

Please remember to log off once you are finished with your current session by selecting Log Off.  Failure to log off could allow other borrowers to access your personal information.  After a certain amount of time with no mouse activity, you are automatically logged off.  However, protect your identity by logging off.